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front office

Specially designed for hotel reservation and reception departments.

Allows you to take reservations, complete check-in and check-out, bill guests and monitor all their activities from the minute they step foot in your hotel to the minute they walk out the door. It’s the master key.

Covers these departments' activities:

  • Reservations
  • Reception
  • Cashiering

Its main features are:

  • Multi-hotel management
  • Maintenance of clients, agencies, companies, representatives, booking services, etc.
  • Unlimited guest and stay history
  • Full rate, contract, package and offer management
  • Sales closures
  • Individual bookings
  • Agency and company bookings
  • Shared and multi-occupancy bookings
  • Group management: group, master and multiple bookings
  • Pre-payment, advance payments and deposits
  • Availability control
  • Guaranteed and tentative alloments
  • Sale Status and Alloment Control: individually or globally
  • Arrivals forecast
  • Pre-allocation of rooms
  • Walk-in management
  • Swift group check-in
  • Fixed Charges for agencies, companies, non-residents, bookings, cardex
  • Housekeeping control
  • Room rack and occupancy planning
  • Management of technical services
  • Reallocation management (overbooking)
  • Currency exchange with option of more than one local currency
  • Commissions and discounts
  • House account management
  • Advance billing
  • Agency billing: MAE, MAES
  • Pro-forma invoices
  • Group billing
  • Automatic compensation for guaranteed alloments including board type
  • Accounts Receivable
  • Accounts Receivable payments by agency voucher
  • Printing of payment demands
  • Pending production and balances
  • Unlimited data history for production, billing, revenue and occupancy
  • Statistics and graphs
  • Production control
  • Multi-currency
  • Multi-language

Other products for hotels

front office, back office, stock control, sales & catering, golf, spa & wellness

Front Office is available for the following platforms:

Languages available for the module:

cloud

  • Internet connection line min 50Mb

on premise

  • Local area connection
  • Windows Server application server
  • Oracle database
  • Microsoft Internet Explorer in the workstations